How we handle your account and payments
When you open an account at hoki7, we collect your name, phone number, email and payment details to verify your identity and process deposits and withdrawals. Your account depends on local law for eligibility in your region. Deposits via DANA, OVO, GoPay and QRIS are encrypted
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end-to-end; we do not store full card or bank details on our servers. Withdrawal requests are verified within 24 hours and processed to your registered payment method. We retain your account data for the life of your account plus 3 years after closure for audit and
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compliance. Where local law permits, you may request a copy of your data or ask for changes to your registered details by contacting support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.